Terms & conditions

The rules, and why they exist.

None of this is here to catch anybody out. It is here so that everybody gets the appointment they booked, and so nothing about paying, moving or cancelling comes as a surprise.


Paying

Treatments are paid for in full when you book, by card, on the website. That is the whole of it — nothing to bring on the day, no cash to find, no transfer to remember.

The card details are typed on Stripe’s own page. This website never sees a card number, and nothing about your card is kept here.

A patch test costs nothing, so there is nothing to pay for one.


Moving, cancelling and refunds

Give me at least 48 hours and you can move the appointment for free. What you paid moves across to the new time with you.

Cancel outright with 48 hours' notice or more and you get all of it back. The refund goes to the card you paid with and takes a few working days to show up, which is the bank's doing rather than mine.

Inside 48 hours, or if you do not turn up at all, the payment is kept. It covers the products already set out and the hour nobody else could book at that notice.

Life happens — illness, childcare falling through, a car that will not start. Message me as soon as you know and I will always be as fair as I can be about it.


Running late

Up to 15 minutes late is usually absorbed without any fuss. Past 15 minutes, the treatment is either shortened so it finishes on time or rebooked, and the full price applies.

The appointment after yours belongs to someone else. Keeping to time is how everybody gets the treatment they paid for.


Patch tests

Every brow tint and LVL lash lift needs a patch test at least 24 hours before the appointment. It is a dot of product behind the ear or inside the elbow, and it takes two minutes.

No patch test means no treatment, with no exceptions — not for regulars, not for weddings, not for "I have had it a hundred times before". Reactions to tint are rare, and they are also the reason this rule is the only one I will not bend.

A new test is needed if it has been more than six months since your last one, or if since then you have been pregnant, unwell, started a new medication, or had a reaction to anything.


Health and honesty

The consultation form is there so I know what I am working with. Allergies, medication, recent peels or retinol, pregnancy, skin conditions — all of it changes what is safe and sensible to do.

If something you tell me means a treatment should wait, I will say so and we will rebook. I am a beauty therapist, not a medical professional: I do not diagnose, and I will not tell you to change anything a doctor has prescribed.


Children and pets

Babies in arms and pushchairs are fine, in the treatment room and on mobile visits. Older children are welcome if someone else is there to keep an eye on them — I cannot watch a child and hold a blade at the same time.

On mobile visits, please keep pets out of the room while I am working. I am not precious about it; it is just hygiene.


Loyalty and referrals

Loyalty stamp card: every facial gets a stamp, and the 6th is half price. The card lives in your purse, not in an app.

Referrals: send a friend and you both get £5 off — you on your next appointment, them on their first. Just make sure they mention your name when they book.


Terms

These terms are between you and Jessica, trading as Beautyybyjessicaa, a sole trader based in Middleton, Leeds. They apply to every appointment booked and every voucher bought through this website. Booking is you agreeing to them.

Prices on this website are correct at the time of writing and may change; the price quoted when you book is the price you pay.

Treatments are carried out by a qualified therapist holding the qualifications listed on the About page, with full public liability and treatment insurance in place. Results vary from person to person and nothing here is a guarantee of a particular outcome.

Gift vouchers are valid for 12 months from purchase, are not exchangeable for cash, and can be used against any treatment. Courses are paid up front and used within 12 months.

The full address is given to clients once a booking is confirmed. Please do not share it publicly — it is a family home.

Something gone wrong? Say so — message 07575 301527 or email beautyybyjessicaa@gmail.com and it gets dealt with directly. Nothing here takes away the rights you have under the Consumer Rights Act 2015, which apply whatever this page says: a service has to be carried out with reasonable care and skill, and if it is not, you are entitled to have it put right.


Who I am

Beautyybyjessicaa is the trading name of Jessica, a sole trader working from Middleton, Leeds and travelling to clients across south Leeds. Qualified to VTCT Beauty Therapy Level 2 and VTCT Beauty Therapy Level 3, with public liability and treatment insurance in place.

Not VAT registered, so no VAT is charged on anything and no VAT number applies.

To reach a person about any of this — including anything about your own data — email beautyybyjessicaa@gmail.com, message 07575 301527, or use any of the ways on the contact page. A postal address is given on request; the treatment room is a family home, which is why it is not printed here.


Any questions, just ask.